"high levels of repeat business stand as testament to the 'client first' and 'can do' attitude of our team"
Simons Maintain specialises in building repairs and planned and reactive maintenance.
Our experience extends from retail and financial services to education, museums, health and manufacturing delivered through long term frameworks.
Maintain’s national call centre handles over 30,000 calls per year, and our systems, together with regular customer feedback, allow us to continuously assess and improve our service. We are able to identify common areas of spend, response time against Service Level Agreements and potential cost reductions across a property portfolio, ranging from basic statistics to sophisticated trend analysis.
We are committed to working with our customers to retain and enhance the value of their property portfolio and have a national operation with over 100 of our own frontline engineers based on site or mobile, to allow us to offer the best response in any situation.
Outstanding customer feedback recognises the ‘can do’ attitude of the Maintain team.
Client profile:
- Bank of England
- Debenhams
- HSBC
- National Railway Museum
- Nottingham Trent University
- The Royal Bank of Scotland Group
- Vodafone UK